This page sets out the information about the operator of stepbalance.com required by Article 10 of Spanish Law 34/2002 on information society services and electronic commerce (LSSI-CE) and by the equivalent rules of other EU countries.
Website operator
STEP BALANCE, S.L.
Sociedad Limitada Unipersonal (Spanish private limited company with a sole shareholder)
Registered office: Avenida de Manoteras 24, Planta 2, 28050 Madrid, Spain
Share capital: EUR 3,001, fully paid up
Represented by its joint and several administrators (administradores solidarios)
Step Balance LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA, is our affiliated company for North America. It does not operate this website.
Contact
- Email: support@stepbalance.com
- Phone: +34 910 62 67 97
- Contact form: stepbalance.com/pages/contact
Registration and VAT
- Registered in the Registro Mercantil de Madrid (Madrid Commercial Register), sheet (hoja) M-808844
- Spanish tax identification number (NIF): B56598733
- EU VAT number: ESB56598733
- VAT number in Italy: IT00436059992
- VAT number in Germany: DE460525448
Responsible for content
The administrators of STEP BALANCE, S.L., at the address above.
Hosting
This website is hosted by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (company number 560279), www.shopify.com/legal.
Purchases and consumer disputes
We do not sell products through this website. Step Balance products are sold on Amazon, and Amazon handles orders, payment, delivery and returns under its own terms. This does not affect your statutory rights as a consumer.
If you have a question or complaint about a Step Balance product, please write to support@stepbalance.com. We will do our best to find a solution with you. You can also contact the consumer protection authorities or the consumer arbitration bodies in your country of residence (in Spain, the Juntas Arbitrales de Consumo).
Intellectual property
The texts, photos, videos, graphics and design of this website are protected by intellectual and industrial property law. The Step Balance name and logo are trademarks of STEP BALANCE, S.L. or its affiliates. You may view and share our pages for private, non-commercial purposes. Any other copying, distribution or modification requires our prior written consent. Amazon and other third-party names and marks belong to their respective owners.
Liability for content and links
We prepare the content of this website with care and keep it up to date, but we cannot guarantee that it is complete, accurate and current at all times. This website links to third-party websites, including Amazon. We have no control over their content and are not responsible for it; the operator of each linked site is. We checked the linked pages when we added the links and found no apparent infringements. If we learn that a linked page is unlawful, we will remove the link promptly.
Product information
Step Balance products are consumer products for comfort, sport and everyday wear. They are not medical devices and are not intended to diagnose, treat or prevent any disease. The information on this website is general and does not replace advice from a doctor or other health professional.