Our guides explain feet, knees, recovery and gear in plain language, and every research claim in them points to its source. This page sets out who writes them, where the information comes from, how we describe evidence and what we do when we get something wrong.
In 30 seconds
- Written in-house. By the Step Balance Research Team in Madrid.
- Sourced. Every research claim is numbered and linked to its source.
- Honest about limits. We say when evidence is small, mixed or missing.
- Corrected when wrong. Write to support@stepbalance.com; we reply within two business days.
Who writes our guides
Our guides are written by the Step Balance Research Team: the in-house product and research group in Madrid that develops our insoles, compression sleeves and recovery tools. We publish under the team name rather than individual bylines, because each guide passes through several hands, from the research brief to the final check.
Where our information comes from
We build each guide on published research: peer-reviewed studies, systematic reviews and meta-analyses, and clinical and sports-medicine guidelines. Product details come from our own specifications, the same ones behind our product pages.
Every claim from research carries a number in the text. That number leads to the source list at the end of the guide, where each source is cited in full with a DOI or PubMed link, so you can read the original yourself.
How we describe evidence
Research rarely gives a clean yes or no, and we do not pretend it does. We use words like “small studies”, “may” and “in this trial” when that is what the evidence supports. When evidence is missing or weak, we say so plainly.
We also keep research on a category apart from claims about our products. A study on knee sleeves in general is not a study on ours, and we do not turn it into a promise about what our sleeve will do for you.
What we never do
- No disease or condition claims. Our products are sports and wellness accessories, not medical devices. They do not treat or prevent any condition, and our guides never say they do.
- No replacing professional advice. Our guides are written for general information. They are not reviewed by a clinician, and they are not a substitute for advice from a healthcare professional.
- No silence on warning signs. Where it matters, we tell you when to see a healthcare professional.
We make the products we write about
Step Balance designs the products that appear in our guides, and we say so. Where one of ours fits the topic, we link to it and describe it with the same facts as its product page. We also include options that are not ours, such as foam rollers, a change of footwear, a gradual training plan or seeing a professional, because the right answer is not always a product.
How a guide is made
Every guide goes through the same steps before it is published.
- Research brief. We collect the sources for the topic and verify each one before writing starts.
- Writing in five languages. Each guide is written natively in English, Spanish, Italian, German and French, for readers in that language, rather than translated word for word.
- Editorial check. Every number is checked against its source.
- Claims check. Every statement is checked against our rules on claims, and every product detail against our specifications.
- Link and image checks. Every link must open the right page or source. Product photos in our guides show our real products; opening images are illustrative scenes.
- Publication. Only then does the guide go live.
Updates and corrections
We update a guide when the evidence changes or when a product changes. If you spot an error, write to support@stepbalance.com and tell us which guide and which sentence. We check it against the source, and if it is wrong, we correct it. We reply within two business days, in English, Spanish, Italian, German or French.
You can also reach us through our contact page. Browse all our guides, or read more about us.
Frequently asked questions
Who writes the Step Balance guides?
The Step Balance Research Team, the in-house product and research group in Madrid that develops our products. Guides carry the team name, not individual bylines.
Are your guides reviewed by a doctor?
No. Our guides are written for general information and are not reviewed by a clinician. They do not replace advice from a healthcare professional, and we tell you when to see one.
Where does the information in your guides come from?
From peer-reviewed studies, systematic reviews, meta-analyses and clinical and sports-medicine guidelines. Each research claim is numbered and linked to its source with a DOI or PubMed link. Product details come from our own specifications.
Do your guides only recommend Step Balance products?
No. We design the products we write about and we say so, but we also include options that are not ours, such as foam rollers, footwear changes or seeing a professional.
How do I report an error in a guide?
Write to support@stepbalance.com and name the guide and the sentence. We check it against the source, correct it if it is wrong, and reply within two business days.
About this page. This editorial policy is maintained by the Step Balance Research Team in Madrid and applies to every guide on stepbalance.com. Our guides are for information only and do not replace advice from a healthcare professional.